1. THE PARTIES
Between the client and / or user, who acts directly, if it is a natural person or through a person duly empowered to act on behalf and on behalf of, in case of being a legal person, and on the other hand www.benamna.com or hereinafter "namna" or "benamna.com", enter into this contract in accordance with the terms and conditions of use that are an integral part of this contract.
n a m n a in any case will presume in good faith that it is contracting directly with the client or with its legal representative duly empowered to carry out this type of operations and no responsibility should be assumed by n a m n a for personal impersonation carried out by any client and / or user.
To make any purchase, it is an essential requirement to identify yourself and present yourself as a user on the website, activities that are carried out through an email account and your personal data to make the purchase process.
2. THE ACTIVITY
n a m n a., will make available to customers, the colors in which they can purchase the products. These will be displayed in the most realistic way possible, however, it must be taken into account that with each equipment / computer, the color chosen may vary, so the company is not responsible for this fact if the client requests a change for color selection error.
3. ACCEPTANCE OF THE TERMS
4. THE PROVISIONS
In the event that one or more of the provisions contained in these Terms and Conditions are considered null, illegal or ineffective in any aspect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein will not be affected or annulled by said circumstance.
5. REVIEW OF TERMS
6. INDUSTRIAL PROPERTY
All brands, banners, logos, names and any other distinctive signs, as well as utility models and / or industrial designs and other elements of industrial or intellectual property inserted, used and / or displayed on this Site are the exclusive property of www. benamna.com may be developed as a concession or grant to any title of authorizations, licenses or any other right to use or dispose of any form of Industrial Property, without the written permission of namnao from the owner of the rights thereof. Any unauthorized use will constitute a violation of these Terms and Conditions and the current national and international regulations on Industrial Property.
All computer, graphic, advertising, photographic, multimedia, audiovisual and / or design material, as well as all content, texts and databases made available to you on this Site are the exclusive property of n a m n a. All Contents on the website are protected by the rules on Copyright and by all applicable national and international rules. Except as expressly stipulated in these Terms and Conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, exhibition of the Contents, in any way or by any means, including, but not limited to, is prohibited. electronic, mechanical, photocopying, recording or any other means, without the prior written permission of n a m n a. In no case do these Terms and Conditions confer rights, licenses and / or authorizations to carry out the acts described above.
Any unauthorized use of the Contents will constitute a violation of these Terms and Conditions and the current rules on copyright, the user is only granted a license and a personal, non-transferable and non-exclusive right to display www.benamna.com on the screen of a computer, computer or PDA device under its control, and to copy the Contents owned by namna solely and exclusively for non-commercial personal use, with the condition that the user does not modify the Contents in any way and that they keep all the legends of copyright and other property rights contained therein. The user is obliged by these Terms and Conditions not to modify the software of the Site in any way.
8. TRAINING AND IMPROVEMENT
The contract for the sale of products from n a m n a is perfected only when the client, in response to the invitation to offer made by n a m n a, presents the purchase offer by selecting the product and makes the payment according to the payment methods offered on the page.
In no case will n a m n a be obliged under any circumstances to accept a purchase offer.
SOLE PARAGRAPH: If the purchase to be made exceeds a quantity of twenty (20) products, namna reserves the right to send this purchase offer to the company's business channel as it is considered an institutional sale, in order to to avoid the improper commercialization of products.
9. TERM FOR ACCEPTANCE OF THE OFFER
n a m n a may accept the offer immediately after payment has been made, which may be accepted in whole or in part.
FIRST PARAGRAPH: The acceptance of the offer will be made by means of an email addressed to the address provided by the client by means of the expression "thank you very much for your purchase" or another similar one.
Our client must take into account that the mere registration, the provision of the personal key to our client or the sending of the information or transaction does not mean acceptance of any offer.
SECOND PARAGRAPH: In the event that namna for any reason does not accept the offer made in whole or in part, it will proceed to return the money in whole or in part as appropriate, to an account owned by the offeror in an amount identical to that consigned in our accounts, without any type of interest, compensation or other items.
THIRD PARAGRAPH: For the return of the money, the means of payment will be observed as follows: For payments by debit card, savings or checking account, the return will be made within a period of eight (8) business days. But if the payment was made by credit card, the return order will be made in fifteen (15) business days, without there being any responsibility for any delays that the financial institution may have.
The total value of the purchase will be made up of the following items to be paid by the customer: value of the product, taxes and transportation costs, if applicable.
FIRST PARAGRAPH: n a m n a undertakes to constantly review and update the prices mentioned on the website and in turn, our client and / or user, must be attentive in case of any fluctuation in them.
SECOND PARAGRAPH: n a m n a will inform or publish the transport and shipping rate that the goods will have, which will be generated depending on the costs, items and policies of the transport company, which are independent, autonomous and foreign to n a m n a. Within the cost of the freight, the place of the Colombian territory to which the purchased products should be sent, their size and weight must be taken into account.
THIRD PARAGRAPH: The prices of the garments and accessories offered through this website www.benamna.com may be different from the prices of the same garments and accessories in physical stores where there are n a m n a displayed products.
11. PAYMENT CONDITIONS
Payment will be made solely and exclusively by the following means:
-- Credit cards
-- Master Card
-- American express
-- Debit cards
-- Payments in cash
-- Payment referenced in banks
PARAGRAPH: Before our acceptance of any Purchase Offer, the client must choose the terms and conditions of payment of the corresponding price, according to the means of payment that are already specifically established on this Site. Even when namna makes a secure connection system available to the client for all the realization of all the purchase offers, in no case will it be responsible for the failures in the communications of the banking or credit entities, as well as for the damages caused to users on the occasion of an action or omission of said entities.
12. RIGHT OF WITHDRAWAL
The consumer must return the product to n a m n a by the same means and in the same conditions in which he received it. The transport costs and the others that the return of the good entails will be covered by the consumer. The maximum term to exercise the right of withdrawal will be ten (8) business days from the delivery of the good or the conclusion of the contract in the event of the provision of services.
n a m n a must return in money to the consumer all the sums paid without proceeding to make discounts or withholdings for any concept. In any case, the refund of the money to the consumer may not exceed thirty (30) calendar days from the moment the right was exercised.
13. REVERSAL OF PAYMENT
The law provides that in sales made through electronic commerce mechanisms, such as the Internet, and a credit card, debit card or any other electronic payment instrument has been used to make the payment, the participants in the payment process must reverse the payments. requested by the consumer when it is subject to fraud, or corresponds to an unsolicited operation, or the product purchased is not received, or the product delivered does not correspond to what was requested or is defective.
For the reversal of the payment to proceed, within five (5) business days following the date on which the consumer had news of the fraudulent or unsolicited operation or that he should have received the product or received it defective or without corresponding to what requested, the consumer must file a complaint with the namna and return the product, when appropriate, and notify the issuer of the electronic payment instrument used to make the purchase of the claim, which, together with the other participants in the payment process, they will proceed to reverse the transaction to the buyer.
14. DELIVERY OF PRODUCTS
The products will be shipped only within the Colombian territory, through certified mail, within a maximum period of seven (7) business days, counted from the acceptance of the offer, as long as there is no fortuitous event or force majeure, among which is, by way of example, facts of man or nature, such as strikes, strikes, revolutions, sedition rebellion, riots, attacks, fluid cuts, landslides, earthquakes, avalanches, overflows, bridge falls , among others.
FIRST PARAGRAPH: The place of shipment will be the address indicated by the client in the offer that he prepares in the format intended for this purpose, which may be the same place of residence of the buyer or another that he designates. It is understood that any person who is at the address where the delivery is to be made, is duly authorized by the customer to receive their order, for which namna is exonerated of any responsibility at the time of delivery, as long as the same It is done at the address registered at the time of purchase on the website.
SECOND PARAGRAPH: The transport company will have the obligation to make a maximum of two (2) attempts to deliver the products purchased. In the event that delivery attempts are unsuccessful, the goods will be returned to the factory and the consigned monies will be returned, except for the value of the shipment, without any type of interest, remuneration or additional sum and regardless of the cause or origin. who may have the return. Likewise, it is considered unsuccessful delivery if the recipient of the product is under fourteen (14) years of age and is not accompanied by a parent, guardian or guardian who signs the receipt of the product together with the recipient.
The invoice will be sent by electronic billing to the email provided at the time of purchase.
16. TRANSFER OF OWNERSHIP
The transfer of ownership is carried out as soon as the good or the product is placed in the hands of the transport company, to be sent to the client or the person designated by him.
FIRST PARAGRAPH: Notwithstanding the foregoing, the client or recipient of the good or product must refrain from receiving it immediately, in the event that the packaging of the product presents damages, breaks, openings or other similar, leaving the due annotation or proof of that fact.
17. PACKAGING OF PRODUCTS
Our client accepts that the products are packaged and presented in a plastic bag and / or cardboard box that meets the necessary conditions for the proper preservation of the product.
18. PRODUCT EXCHANGES AND WARRANTIES
To make the guarantee or exchange of any of the products marketed by our website effective, the 'Shipping, exchange, return and guarantee policies' apply, which are an integral part of this document.
SOLE PARAGRAPH: Any sale made should be considered as a firm sale, therefore the return of the product or money that is not supported by law or in order of the competent authority will not be accepted, said refund of money in any case will be It will be carried out without any type of interest, premiums or additional sums, and all shipping costs that would have originated if there is no legal prohibition will also be deducted.
n a m n a reserves the right to publish or refrain from publishing any of the comments made by users of our website to the products. In this same sense, at any time a comment may be removed from the aforementioned website.
SOLE PARAGRAPH: Any comment that is published must be made with friendly, respectful language and related to the object on which it is commented.
20. LIMITED LIABILITY
Without prejudice to what is determined in the mandatory norms of the applicable Colombian Legislation, namna does not assume any responsibility, including any responsibility for any loss or damage, including but not limited to the loss of information or profits, existence of viruses, results of use or the inability to use the material on this Site, lost business opportunities, or any other damage, even when the user has advised us about the possibility of such damage, or for any third party claim, except as expressly provided herein. Under the terms indicated here, n a m n a does not assume any responsibility for the information provided on the page, including but not limited to that relating to products and / or services, notes of interest, opinions, practical advice and solution of concerns. namna does not assume any responsibility for the impossibility of, or for problems in, the use of the Site or of any of the pages that comprise it, including but not limited to events such as server or connection problems, interruptions in your communication , technical problems. In the event that the use of the material on this Site results in the need to service, repair or correct equipment or information, the user assumes any cost derived from it.
FIRST PARAGRAPH: The liability of n a m n a will be limited to an amount identical to the value of the product purchased, or failing that, to the value of the product requested by the customer.
21. SOURCE OF FUNDS
The client solemnly declares and sustains:
to. The resources with which the purchase was made come from a legal operation, trade, profession, activity or business.
b. The monies with which you made the purchase were NOT obtained by virtue of any type of conduct that is enshrined in Colombian law as a constitutive offense of criminal offense.
c. I have never allowed third parties to use my accounts or my credit or debit cards to consign or manage money that I do not know its origin or come from conduct contrary to the law and especially criminal law.
d. I release n a m n a from all responsibility for the erroneous, false, inaccurate information that had been provided in this document or for the violation of it, in such a way that I will be solely responsible for it.